FJS Productions is a business in the wedding industry that markets wedding cinematography.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 3 days and confirmed by way of letter of confirmation emailed to the client to confirm the booking.

The offering on this website is available for all FJS Productions clients.

Return and Refunds policy

The provision of services by FJS Productions is subject to availability. Cancellation of orders by the client will be stipulated in FJS Terms and Conditions that is send via email to the client.

Customer privacy policy

FJS Productions shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2
of 2000 (PAIA). The PAIA may be downloaded from here.

Payment options accepted

Payment may be made via Visa, MasterCard or Diners credit cards or by bank transfer into the FJS Productions bank account, the details of which will be provided on request .

Credit card acquiring and security

Credit card transactions will be acquired for FJS Productions via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by FJS Productions separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa.

Transaction Currency is South African Rand (ZAR).

Responsibility

FJS Productions takes responsibility for all aspects relating to the transaction of services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and FJS Productions chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

FJS Productions may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by FJS Productions CC based in South Africa and with registration number 2008/252878/23 and Frans Swanepoel,Henroux Goosen & Gerda Swanepoel as members of the CC.

FJS Productions contact details

Support : studio@fjs.co.za
Support: 0224512089